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Support and Help System

We know how annoying it is when things don’t work – but don’t you worry!
We’re right here to get you back on track.

Once we’ve completed your new outdoor living space or smart home, we’ll continue to provide support for your installations.
If you have a problem, call 813-938-1585 any time of the day or night, or fill in this support form.

Privacy Policy

Hive, LLC (“Hive” or “we”) respects your privacy concerning the collection and use of your personal information (“data”). In order to provide you with relevant information, fulfill your specific requests, and enhance your experience across our website, we will at times request data from you.

This is the privacy policy for the hivestyle.com website. This policy describes the broadest potential use of data throughout the hivestyle.com websites. Parts of the site may make far less use of data than we describe in this policy. Please note that Hive maintains the same privacy practices described in this policy for data collected offline; accordingly, references below to website “users” also apply to individuals from whom we collect data offline.


As a result of product information download.

Users who download product information may be contacted to confirm certain details about their request and to see if any further information is required or follow-up is appropriate.

To respond to user inquiries and requests for information.

This data includes whitepapers and specific requests for further information.

To better respond to requests for service or quotes for product purchase.

Hive will pass contact information to the appropriate Hive sales person, consultant or partner for follow-up.

To engage in transactions or communications.

Name, address, phone and email information may be collected and stored as part of the transaction history. The majority of the data collected under this category is contact information. Hive may need to share some of this data with delivery services and other similar third parties that are required to accomplish our services.

To provide future service and support.

Both contact data and information related to products and service/support requested are collected for this purpose. This information is also used to provide service, product updates and similar notices.

To better tailor marketing to user needs.

We may use your information to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements.

As a result of legal requirements.

Hive may be required to provide data to comply with legally mandated reporting, disclosure or other legal process requirements.

Links to Other Sites

The Hive site may contain links to other websites for news and other information. Hive is not responsible for the privacy practices or the content of such websites.


Hive is concerned with the security of the data we collect and has in place reasonable measures to prevent unauthorized access to that information. These measures include policies, procedures, and technical elements relating to data access controls. In addition, Hive uses standard security protocols and mechanisms to exchange the transmission of sensitive data.

Policy Updates

We may update this policy from time to time to describe how new site features affect our use of your data and to let you know of new control and preference features that we provide you.

If you have any questions, please give us a call at 813-938-1585.


  • star star star star star

    Roberto Munoz and the Hive team were great. Roberto was extremely accommodating to my needs and took his time to set up my new Control4 system right. Couldn’t have asked for a better experience.

  • star star star star star

    We just finished a 2 day installation by Hive. Roberto, Nelson and Adrian were excellent, diligent, courteous, thorough and skilled workers. They were conscious of our home and our belongings as they worked. They are welcome back anytime! Thanks for a job well done?!

  • star star star star star

    Roberto was excellent! Very knowledgeable and was able clearly explain how to use the system. So easy to use with everything at your fingertips. Outstanding job! Will certainly recommend them to friends.

  • star star star star star

    For homeowners looking to integrate their audio / video & “smart home” features into a unified system, Hive has been an outstanding resource. The process can be pricey, regardless of vendor, so the intangible becomes customer service and availability. By all measures, Hive has exceeded our expectations. Roberto helped us out today. But kudos also to the following folks who are consistently helpful: Jeff, Christian, & Tim

  • star star star star star

    We met Jeff and Chris at a Home Show about 10 years ago and have been working with them ever since. Mike Lane has programmed everything around our house from security cameras to surround sound, and our Control 4 system. He's been amazing to work with. He's extremely knowledgeable and thoroughly explains how to operate the system; which, by the way, is very easy to use. I'd like to thank the entire Hive team for their professionalism. They have been a joy to work with.

  • star star star star star

    The entire team at Hive has been truly amazing. They were always more than happy to answer any of our questions. Their customer service is second to none. The installation team has a great eye for the details, which was really appreciated.

  • star star star star star

    Super personable and knowledgeable. The Owner personally came over and went through the smart home plan for our new house- line by line. I never felt up sold. Jeff was incredibly patient and developed a plan on the spot that worked within our budget. It is rare in this day and age to get customer service like this. We just completed construction on our dream home. This is a big deal to us and it’s nice to work with people that get that and deliver!

  • star star star star star

    We sincerely appreciated Hives professionalism and timely service. Christian, our installer, came on. Friday and did a complete overhaul on our home system. He did not leave until later that evening, making sure that everything was working and that we were comfortable using the new system. He has been available with a smile each time I call him for my silly user issues. Thank you Christian and Hive for getting us up and going in this ever changing tech world!!

  • star star star star star

    "hive" The one stop company for all your home theater needs for life. After many calls I found "hive". Receptionist very pleasant, scheduled visit next day. Jeff and Christian on time, did not take long to determine what was needed to get the theater back up and running. Jeff and Christian provided service that many companies no longer take the time to offer, great service. While Christian was making final system test, Jeff was up on the ladder reinstalling one of the ceiling speakers I had removed thinking was causing the problem. Christian ordered the parts and off they went. In a short amount of days here comes Thomas, very pleasant and professional. He not only installed, tested and showed me how to operate the system he answered all my many questions. He completed a few more things for us. He organized and removed all 100 old wires coming out of the wall and equipment no longer needed. He reconnected one of the recliners I thought had stopped working. You now have a customer for life. Grateful for the service that each level of your company provided. Other companies can learn from the service you provide your customer.

  • star star star star star

    Incredible company! Diego was extremely knowledgeable and patient while I was juggling a hectic construction job site and wanting to add Hive’s services. They were so easy and integrated so beautifully with everyone that it was a true joy! Highly recommend .

  • star star star star star

    The Hunter Douglas shades that Hive offers are second to none! They offered me a huge selection of fabrics and textures and I couldn't be happier with the outcome. The shades completely transform the space and give COMPLETE peace of mind while I'm away from the house. They move all day long and I don't have to touch a thing! Thanks so much!

  • star star star star star

    I worked with Tim @ Hive on my Media Room project and there aren't enough good things to say about my experience and Tim's level of professionalism and willingness to help in every step. I had just over a thousand questions, all of which he answered with a smile and made me feel comfortable about the decisions I made. Tim is very knowledgeable about the products and what works and what doesn't. Christian (The Killer Bee) came out to give me advice on how to run a line and was also very professional and helpful in my decision making process. Hive is advanced and has all solutions I'm looking for and will be working with them on future projects! A huge thanks to Tim and the team at Hive for assisting me on this project and making my vision a reality. -Rafael

  • star star star star star

    Hive has been my choice ever since I first heard of them. Christian, from Hive, came out to my place and did a phenomenal job with my home entertainment system. He was very courteous and knowledgeable and is always so helpful whenever I have questions. My experience was outstanding. -Hunter

  • star star star star star

    Amazing! Affordable, Reliable and great customer service. The receptionist Grace is so full of energy and beyond customer service oriented. Highly recommend Hive To everyone!!

  • star star star star star

    I just have to share how amazing I think this whole company is! They seriously offer everything you could possibly need to make your home the smartest on the block. I have their lighting, security and video/audio integration in my home and I feel like a complete wizard when I get to show my friends everything my house can do FROM MY PHONE! Christian is the most professional and pleasant person to work with and I would recommend them to anyone. If I could leave 6 Stars, I surely would!

  • star star star star star

    We have been very happy working with Hive. They can really do some amazing things with their technology and skills. We had no idea you could automate so many things in the house and make things much simpler. Great group to work with. Very highly recommend them.

  • star star star star star

    Hives did an outstanding job with my pool! The staff was very knowledgeable, professional and did everything to exceed my expectations. The company is very customer centric and cares about each client. Ben, Eric, Shawn, Robert and the entire crew did an outstanding job. I'd highly recommend Hives!

Plan Your Project

Please fill out this form, and you will hear from us within 48 hours with a free estimate.

Hive, LLC is a licensed company for all of your Smarthome design, home automation and security:

Lic# EF20001416

Lic# CPC1458419

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311 S Willow Ave

Tampa, FL 33606

(813) 575-4483

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